What happens after I register?
Once you’ve registered, you will receive an email from labs@milliman.com confirming your registration. Make sure you add the event to your calendar using the links provided. This calendar invite will also include your personal link to access the event and sessions on the day of.
Please check your spam/junk folder if you do not see this confirmation email.
How do I join a session?
You have two options:
- On the agenda page, navigate to the session you want to join and click the “Join Broadcast” button. The broadcast will be available two minutes before the scheduled session start time.
- If you are not logged into the platform, you will be prompted to do so. Enter the email address you used to register, and your personal link will be resent to you. Click on this link and you'll be able to join the session by following the step above.
Is there a recommended internet browser?
To get the most out of the event platform, we recommend using Google Chrome or Firefox. We also recommend that you disable all pop-up blockers and ad blockers as they might interfere with the session broadcast and engagement features. Below are a few more specifics.
If you're using:
- Windows 7 and above, join the sessions with Chrome, Firefox, or Edge. Internet Explorer is not supported.
- MacOS 10.9 or later, join with Chrome or Firefox. Safari is not supported.
- iPhone 5S or later, it should be running iOS 11 and up.
- Android 4.0 or later, join the sessions with Chrome.
How do I move between sessions?
When a session ends, you can go straight to the next session by clicking the “Next Session” button at the bottom of the screen. Alternatively, you can click the “Back” button at the top of the page to return to the agenda, where you can enter the next live session by clicking “Join Broadcast.”
Can I ask the speaker a question during the session?
To ask the speakers a question, navigate to the “Ask the Speaker” chat channel next to the broadcast and post your question there. Not all speakers will be available during the sessions for Q&A, but if they are not present, the event team will make sure they receive your question after the event.
The question function in Safari isn't working. What should I do?
As Safari is not one of the preferred browsers, you may have difficulty accessing the engagement features when using this program. To fix this, try the following:
- Under Settings, navigate to your Safari preferences.
- Open the Privacy tab.
- Uncheck the box marked “Prevent cross-site tracking.”
- Refresh the session page on Safari. You should now be able to engage with the speakers and other attendees.
Can I chat with attendees during the session?
Yes! Just navigate to the “Join the Chat” channel and post any comments there. Other attendees and the speakers will be able to see your comments and respond.
Will the event sessions be recorded?
Yes, all of the sessions will be recorded and made available on demand. All registrants will have access to the recordings after the event, and you will be notified by email when these are available.
I'm still having issues. Can someone help?
If you are still experiencing issues on the platform, please contact the event organizers: holly.cuthbert@thecroc.com or catriona.boyle@thecroc.com
